In accordance with the Alabama Department of Public Health order, access to Tuscaloosa City Hall is restricted to the public effective immediately. Any necessary transactions can be conducted online, over the phone, through the mail, or through and on-site dropbox located in the City Hall drive-through.

Water and sewer bills can be paid online at Tuscaloosa.com/pay-water-bill, by phone at 205-248-5500, through the dropbox located in the City Hall drive-through, or by mail to P.O. Box 2089 Tuscaloosa, Al 35403.

To conduct business with the Building & Inspection Department, residents should call 205-248-5110.

To conduct business with Planning & Zoning Department, residents should call 205-248-5100

To reach any other department, residents should call Tuscaloosa 311.