For over a month, I have been battling a communication crisis. Since downloading Apple's iOS 8.4.1 update, I've experienced battery and usage issues.

The phone would indicate 75% battery life before instantly dropping down to 20%. Sometimes, regardless of battery status, the phone would shut down as soon as I opened the camera app to snap a picture or take a quick video. Each time, I would hunt down a USB cord and plug it in long enough to boot the phone back up.

The inconsistency with my phone was the only consistency about my phone. I went through the same song and dance multiple times EVERY SINGLE DAY.

I hoped iOS 9 would correct the problem but I'm convinced my battery actually started to mock me.

Verizon had no record of other customers experiencing a similar problem (sure...) and calling Apple for help is the same as not calling them. I got no where.

I searched websites, twitter feeds, and Facebook posts looking for other victims in the hopes they were able to find a solution. I think I may have even gotten a little bitter about it:

loading...

My efforts to restore my iPhone to it's former glory days were unsuccessful and I was left with a 'scorched earth' situation.

Beginning at 6:00 am yesterday, I began backing up my phone and transferring almost 12,000 pictures from my cloud, accessible from my iPhone, to an external hard drive just to be safe.

Four hours later, I was ready to swipe the device, reset to factory settings and re-install my iCloud settings.

By 1:00 pm, I realized I was the punchline of a bad joke and I would have to do the last thing I wanted to: wipe the phone and set it up as a new one.

Erasing the phone took a few minutes but downloading each individual app and logging into each one is a nightmare that has continued into this morning.

But, the Worst Case Scenario WORKED. My phone is now (so far...) working like it did before the iOS 8.4.1 update.

More From 95.3 The Bear